Now Accepting New Participants

Support Built Around You

Amai Home Services is welcoming new participants throughout Newcastle, Lake Macquarie and the wider Hunter Region. Speak with our team about flexible support designed around your goals, routine and NDIS plan.

  • Registered NDIS Provider
  • 4.8 Trusted Rating
  • Self, Plan & NDIA Managed
  • Reply Within 2 Business Days

Our NDIS Services

Reliable And Compassionate
Disability Support

Every service is tailored to the individual, their family and their support goals. You won't need to explain yourself twice — your workers and your coordinator share the same notes.

Autism Support

Respectful and personalised support focused on communication, confidence, routines and meaningful participation.

Aged Care

Compassionate assistance that helps older people remain safe, comfortable and connected.

Dementia Support

Patient and person-centred care designed to provide familiarity, dignity and reassurance.

Intellectual Disability Support

Practical support that encourages choice, skill development, confidence and independence.

Mental Health Support

Flexible assistance that supports emotional wellbeing, daily routines and community connection.

Physical and Sensory Disability Support

Tailored assistance for participants with physical, visual, hearing or sensory support needs.

Spinal Injury Support

Personalised daily-living support focused on safety, comfort, mobility and independence.

Ventilator-Dependent Support

Specialised assistance delivered with care, dignity and attention to individual requirements.

Acquired Brain Injury Support

Individualised assistance designed around daily living, for greater independence.

Our Working Process

Getting Started Is Simple

  1. 01

    Make An Enquiry

    Contact our friendly team and tell us what type of support you are looking for.

  2. 02

    Discuss Your Needs

    We take time to understand your goals, preferences, routine and NDIS plan.

  3. 03

    Begin Personalised Support

    We connect you with suitable support workers and create a service approach designed around you.

How We Help

Support Designed Around Your Plan

Am I Eligible?

You can work with Amai Home Services if:

  • You have an approved NDIS plan
  • You live in Newcastle, Lake Macquarie, Maitland, Cessnock or Port Stephens
  • Your plan includes core supports, capacity building, or both
  • You are seeking in-home, community or specialised disability support

Still waiting on plan approval? Call us anyway. We'll tell you honestly whether we're the right provider — and point you elsewhere if we're not.

Request Support

How Your Plan Is Managed

We accept every management type.

  • Self-managed — we invoice you directly
  • Plan-managed — we invoice your plan manager
  • NDIA-managed — we claim through the NDIA portal

Cancellations follow the NDIS Pricing Arrangements. Anything outside the short-notice window costs you nothing.

Call +61 414 594 707

Common Questions

Before You Enquire

Can I choose my own support worker?

Yes. You meet them before the first shift, and you can ask for a different worker at any time without giving a reason.

How quickly can support start?

Most participants have their first shift within two weeks of the initial enquiry, depending on location and the supports requested.

Do you support participants outside the Hunter Region?

Our teams are based across Newcastle and surrounds. Contact us anyway — we open new areas as participant demand arrives.

What happens at the first conversation?

We ask about your goals, your routine, who else is in the house, and the practical details — hours, location, and the supports you actually want.